Floor notes come first when we can enter the house ourselves. We record the path from the street to the
water: tickets, shoes, lockers, wash, entry, rest, exit. We do not reconstruct a universal code from one
visit. We write what that house did on that visit, then we look for a second source.
The second source is usually the desk. A posted notice is useful and often incomplete. We ask what is
issued, what fabric is expected, and whether phones are barred in corridors as well as in the water. If
the desk and the floor disagree, we print the disagreement. We do not pick the prettier version.
Naomi Reyes reads every briefing before it goes out. She flags wording that sounds like a guarantee,
a medical claim, or a rule we observed only once. If we are not sure, the sentence says so. Readers can
live with uncertainty. They cannot live with a confident instruction that the house does not use.
We also refuse scenery that pretends to be guidance. A photograph of steam is not a sequence. If a
paragraph cannot tell you where to put your shoes, it belongs in a caption, not in a briefing.